Frequently asked questions
Are laces sold in pairs or individually ?

Our laces are sold in pairs.

If you enter "1" in the quantity filed, you will received one pair of 2 laces

In which countries can I be delivered ?
What are the deadlines fees ?
Are items "out of stock" replaced?
Can I receive the latest news and information from MyLaces.com by email ?
How do I unsubscribe from MyLaces.com Newsletter?
What if I forget my password?
How do I place an order ?
Has my order been taken into account ?
I paid by credit card but I have not received an email confirmation.
What should I do if I receive the incorrect item ?
Can I remove an item from my order?
What should I do if I receive a defective item ?
What are the methods of payment ?
Is my payment secure ?
Are my bank details kept?
Can I buy a product that is no longer available?
I want to order in large quantities, what do I do?